Beds & Bed Heads

Yes. All Ergoflex upholstered bed bases are made to order and individually handcrafted to your exact specification. This ensures every piece meets our strict quality standards while allowing you to select the size, fabric, colour, and design that best suits your space. Unlike mass-produced alternatives, this tailored approach delivers a more refined finish, improved durability, and a premium overall feel.

Yes. We deliver Ergoflex bed bases to all major metropolitan areas and most regional locations across Australia. Delivery availability and any applicable fees are automatically calculated at checkout based on your postcode. If your address requires special access arrangements or isn’t recognised, our friendly team is always available to assist with a customised delivery solution

Yes. Ergoflex bed bases are designed for simple, stress-free assembly. In most cases, setup involves attaching the feet and positioning or securing the headboard, no specialised tools or technical experience required. Most customers find the process quick and straightforward however for complete convenience, a professional assembly service can also be arranged.

Once your bed base has been carefully crafted and passed final quality checks, it is dispatched with a trusted courier partner. You’ll be contacted directly to arrange a suitable delivery time. Depending on your location, delivery options may include carry-in service and optional in-home assembly, ensuring a smooth and hassle-free experience from arrival to setup.

All Ergoflex bed bases come with a 5-year warranty covering manufacturing faults and defects under normal residential use. This reflects the high-quality materials, robust construction, and craftsmanship behind every piece, giving you confidence in your purchase for years to come.

No. As each Ergoflex bed base is made specifically to your individual selections, we are unable to offer returns for change of mind. We strongly recommend reviewing all details including size, colour, and design before placing your order. If you’re unsure, our team is happy to guide you through your options prior to purchase.

Each Ergoflex upholstered bed base is handcrafted to order, with careful attention given to every stage of production. Typical manufacturing time is approximately 7-9 weeks, allowing for quality control, upholstery work, and finishing. Once complete, our team will contact you to arrange delivery at a convenient time.

To keep your bed base looking its best:

• Address spills immediately by gently blotting (not rubbing) with a clean, damp cloth
• Avoid harsh chemicals or excessive moisture
• Vacuum upholstery periodically using a soft brush attachment

For tougher stains, we recommend professional upholstery cleaning. You can also opt for a fabric protection treatment at checkout, which helps resist everyday spills and extend the life of the fabric.

Yes. We can often accommodate custom upholstery requests, including alternative fabrics, colours, or finishes. Lead times, pricing and availability may vary depending on the materials selected. Please contact our team to discuss your requirements and explore available options.