Beds & Bed Heads

Yes. All Ergoflex upholstered bed bases are made to order and individually handcrafted to your exact specification. This ensures every piece meets our strict quality standards while allowing you to select the size, fabric, colour, and design that best suits your space. Unlike mass-produced alternatives, this tailored approach delivers a more refined finish, improved durability, and a premium overall feel.

Yes. All Ergoflex upholstered bed bases are proudly made in Australia. Each piece is handcrafted locally using high-quality materials and skilled workmanship. This not only ensures a superior level of quality and durability, but also supports Australian manufacturing and allows for greater attention to detail compared to mass-produced imports.

Ergoflex bed bases are constructed using premium, high-quality materials to ensure durability, support, and a refined finish. Each base is built with a solid frame made from Victorian Ash hardwood and heat-treated pine for strength and long-term stability.

The base features a slatted support system, layered with high-resilience foam padding for added comfort, and is upholstered in premium Warwick fabrics. A breathable fabric cover sits over the slats, allowing your mattress to remain flat, stable, and well-ventilated.

Yes. Ergoflex bed bases are designed to support all standard mattress types, including memory foam, hybrid, and innerspring mattresses. The slatted base provides even, consistent support while allowing airflow beneath the mattress, helping maintain its structure, comfort, and longevity over time.

We currently offer delivery to selected metropolitan areas, including Sydney, Melbourne, Brisbane, Adelaide, Newcastle and the Central Coast (NSW).

Due to the size and delicate nature of upholstered bed bases, we are unable to deliver to Perth or most regional locations at this time. This helps us maintain strict quality standards and minimise the risk of damage in transit.

Delivery availability and any applicable fees are calculated at checkout based on your postcode. If you’re unsure whether we service your area, our team is always happy to assist.

Yes. Ergoflex bed bases are designed for simple, stress-free assembly. In most cases, setup involves attaching the feet and positioning or securing the headboard, no specialised tools or technical experience required. Most customers find the process quick and straightforward however for complete convenience, a professional assembly service can also be arranged.

Once your bed base has been carefully crafted and passed final quality checks, it is dispatched with a trusted courier partner. You’ll be contacted directly to arrange a suitable delivery time. Depending on your location, delivery options may include carry-in service and optional in-home assembly is available, ensuring a smooth and hassle-free experience from arrival to setup.

All Ergoflex bed bases come with a 5-year warranty covering manufacturing faults and defects under normal residential use. This reflects the high-quality materials, robust construction, and craftsmanship behind every piece, giving you confidence in your purchase for years to come.

No. As each Ergoflex bed base is made specifically to your individual selections, we are unable to offer returns for change of mind. We strongly recommend reviewing all details including size, colour, and design before placing your order. If you’re unsure, our team is happy to guide you through your options prior to purchase.

Each Ergoflex upholstered bed base is handcrafted to order, with careful attention given to every stage of production. Typical manufacturing time is approximately 7-9 weeks, allowing for quality control, upholstery work, and finishing. Once complete, our team will contact you to arrange delivery at a convenient time.

Yes. We can often accommodate custom upholstery requests, including alternative fabrics, colours, or finishes. Lead times, pricing and availability may vary depending on the materials selected. Please contact our team to discuss your requirements and explore available options.

To keep your bed base looking its best:

• Address spills immediately by gently blotting (not rubbing) with a clean, damp cloth
• Avoid harsh chemicals or excessive moisture
• Vacuum upholstery periodically using a soft brush attachment

For tougher stains, we recommend professional upholstery cleaning. You can also opt for a fabric protection treatment at checkout, which helps resist everyday spills and extend the life of the fabric.