They include and are in addition to our Terms and Conditions of business here: https://www.ergoflex.com.au/legal-privacy
We recommend that you read these Terms before using the Ergoflex Gift Card. If you have any questions or would like more information please call 1300 791 753.
By using or attempting to use an Ergoflex Gift Card, or by making a transaction enquiry or exercising any right to redeem the value on the Gift Card, you:
Where and what for can Ergoflex Gift Cards be used:
The Ergoflex Gift Card can be used to purchase or put towards any product that is displayed on the Ergoflex Australia website www.ergoflex.com.au.
However, all purchases can only be made via the telephone or via bank transfer.
Your Gift Card may only be used to make purchases up to the Card Value. If you wish to make a purchase for an amount that exceeds the Card Value, you must pay the excess using another payment method.
You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash.
It cannot be used on the Ergoflex UK website.
Validity and expiry of Gift Cards
Your Gift Card is valid for 3 years from date of issue.
Lost or stolen Gift Cards
Lost or stolen Gift Cards will not be replaced or refunded.
Can I exchange my Gift Card?
You cannot exchange your Gift Card for another tender, cash or discount.
Can I cancel my Gift Card?
No, you cannot cancel your Gift Card.
Exchanging/ returning items purchased with a Gift Card
Goods that are purchased solely, or in part with an Ergoflex Gift Card may be exchanged or returned subject to our returns policy displayed on our website here: https://www.ergoflex.com.au/legal-privacy
The value of the Gift Card(s) used in any purchase is nonrefundable.
Errors and complaints
If you have reason to believe that an error has occurred in relation to your Gift Card, you should call 1300 791 753.
For all your Gift Card enquiries, contact 1300 791 753 8am to 8pm 7 days a week.
On the land and waters that we sleep, we walk, and we live, we acknowledge the Traditional Owners and Custodians of these lands. We pay respects to Elders past, present and emerging, and recognise their connection to the land.
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Ergoflex Australia, trading name of EAU Pty Ltd. 7/2 Sabre Close, Anambah Business Park, Rutherford, NSW, 2320 ABN: 85 141 058 380