The Ergoflex 5G is a premium visco-elastic memory foam mattress designed to provide consistent support, pressure relief, and spinal alignment.
Comparable to Tempur®, it features a 9cm layer of high-density memory foam, combined with a Cool-Sleep™ airflow system and a stable support base, to deliver a balanced medium-firm feel and long-lasting performance.
You can view the full Ergoflex 5G mattress details to learn more about its construction, materials, and suitability for different sleepers.
The Ergoflex 5G has a medium-firm feel, rated at approximately 6-7 out of 10 on the firmness scale.
This firmness level offers a balance of comfort and support, helping keep the spine aligned while still allowing the mattress to contour naturally to your body.
This combination suits a broad range of sleep preferences, which is why customers in Australia and the UK find the feel comfortable and supportive over time.
The Ergoflex mattress is best suited for people seeking supportive comfort and effective pressure relief.
It is commonly chosen by:
Ergoflex is also well suited to those looking for strong value for money, offering the quality and performance typically associated with premium in-store brands, without the compromises often found in lower-quality boxed mattresses.
The Ergoflex 5G memory foam mattress is compatible with most standard bed frames and bases, including:
For optimal comfort, support, and durability, we recommend using a firm, supportive base. If using a slatted bed frame, evenly spaced slats help prevent sagging and ensure the mattress performs as intended. Using an appropriate bed base also helps maintain mattress longevity and supports warranty coverage.
If you’re unsure whether your existing bed frame is suitable, please call us on 1300 791 753 or contact us.
Yes, the Ergoflex mattress is designed to support spinal alignment and pressure relief, making it a popular choice for people with back pain.
The high-density memory foam contours evenly to your body, helping reduce pressure on the lower back, hips, and shoulders while maintaining proper posture during sleep.
The Ergoflex 5G has been recognised through multiple industry awards, reflecting the comfort and performance valued by our customers.
If you’d like to learn more about how the Ergoflex Mattress supports sleepers with back pain and promotes better spinal alignment, you can explore our back pain mattress guide.
Most people adjust to an Ergoflex mattress within 2-4 weeks.
This adjustment period allows the body to adapt to improved spinal support and pressure relief, particularly for sleepers switching from softer or spring based mattresses.
That’s exactly why we offer a 30-night trial, giving your body enough time to adjust and ensuring the mattress truly feels right for you in your own home.
The Ergoflex 5G is built using high-density visco-elastic memory foam, designed to maintain its shape and support for longer than lower-density foams commonly found in mass-market online mattresses. As a result, many Ergoflex customers continue to sleep comfortably on their mattresses well beyond the 10-year mark.
Compared to traditional spring mattresses, where coils can lose tension and lead to sagging over time, Ergoflex's high-density memory foam distributes weight evenly and is less prone to structural breakdown, helping deliver consistent support over many years.
Memory foam mattresses offer superior body contouring and pressure relief compared to traditional spring or hybrid mattresses.
Compared to spring or hybrid designs, memory foam provides:
Unlike traditional spring mattresses, which can weaken over time as coils lose tension and begin to sag, memory foam mattresses are designed to distribute body weight evenly and maintain their shape for longer.
The main difference between memory foam and latex mattresses lies in how they are made and how they respond to the body.
Because of these differences, memory foam is often preferred for pain relief, pressure reduction, and motion isolation, while latex suits sleepers who prefer a more springy, responsive feel.
The Ergoflex 5G differs from most mattress-in-a-box brands through its deeper memory foam layer and premium construction.
Key differences include:
These features result in a more supportive and longer-lasting sleep experience than many boxed alternatives.
See how Ergoflex compares to other boxed-mattress brands.
Yes. Ergoflex offers a 30-night home sleep trial, allowing you to experience the mattress in your own bedroom rather than making a decision after a brief showroom test.
This gives your body time to adjust and helps you decide if the mattress suits your comfort and support needs in real-world conditions.
Thirty nights is generally enough time for most people to determine whether a mattress suits their body and sleep preferences, including an adjustment period when transitioning from a different mattress type.
In many cases, extended trial periods can lead to higher mattress prices due to increased return costs. We keep pricing straightforward rather than building the cost of longer trials into the product.
Yes. It’s free to return your Ergoflex mattress from most metropolitan areas. Returns from regional areas are also possible but may be subject to a return fee.
The 30-night trial and free return service is limited to one mattress return per household.
This helps us keep our pricing fair while still offering a genuinely risk-free trial.
For more detailed information about delivery, costs, and timeframes, please see Ergoflex Delivery.
To ensure a fair and meaningful trial, the mattress must be used for the full 30 nights before a return can be processed.
This adjustment period is important, as it allows your body time to adapt to a new mattress, particularly when transitioning to memory foam. Many initial comfort concerns resolve naturally during this period, helping you make a more informed decision based on real sleep experience rather than first impressions.
Once the 30-night trial period has been completed, clear and simple instructions are provided to guide you through the return process if needed.
No. The mattress does not need to be returned in its original packaging. Once unboxed, mattresses cannot be compressed again.
If you decide to return your mattress, we will send you a large protective bag to place the mattress in, helping keep it clean and protected during its return journey to us.
All returned mattresses must be clean, hygienic, and free from stains. Mattresses that are damaged, or soiled will not be accepted and may be returned to you.
Using an Ergoflex mattress protector during the trial period is strongly recommended to help protect the mattress and ensure return eligibility.
Returned mattresses are never resold as new.
Where suitable, returned mattresses are donated to charitable organisations, including women’s refuges, or repurposed for use in caravans or short-stay accommodation such as Airbnbs. When reuse isn’t possible, mattresses are recycled or disposed of responsibly.
This allows returned mattresses to be put to good use while minimising waste wherever possible.
The Ergoflex® 5G Memory Foam Mattress is designed with a focus on material quality, balanced support, and long-term performance.
Our mattress features a high-density visco-elastic memory foam comfort layer, developed using design principles similar to those found Tempur®-style mattress constructions. This allows the mattress to contour to the body while maintaining consistent support and durability over time.
With a deeper, premium foam structure than many mattresses that rely on thinner or lower-density layers, Ergoflex delivers reliable pressure relief and lasting comfort night after night.
You can try the Ergoflex™ mattress in our showroom in the Hunter Valley, NSW.
However, we appreciate that not everyone is able to do this. And we know it’s a big decision to buy a mattress online without trying it first. That’s why we offer a 30-day home trial for peace of mind, along with a 10-year guarantee. This way you can fully assess the benefits of the Ergoflex™ in the comfort of your own home to ensure satisfaction and compatibility with a product that you will live with for the next decade. Our home trial offers a far superior demonstration of the mattress than you could ever get at an in-store showroom, what better way is there to test a mattress than sleeping on it?
If you are still concerned about buying a mattress online then you can visit your local bedding retail store and lay on the memory foam mattresses on display there. As Ergoflex™ are the only online retailer comparable to Tempur, these are excellent mattresses to try. Over the last ten years many of our customers have done exactly this as it has provided them with an understanding of memory foam and what the Ergoflex™ will feel like.
We have meticulously developed the Ergoflex™ 5G Memory Foam Mattress to provide an optimum level of support and find that it performs for the vast majority of people, regardless of body type and sleeping style. Most of our competitors began with a similar approach, before both changing the materials and composition of their mattress and introducing different, contradictory models. We haven’t done this, because we know our mattress is the best.
Many competitor brands request customer feedback after just a few days, resulting in an unrealistic amount of positive reviews. We don’t believe that this is appropriate or a true reflection of quality or future longevity, simply because all new products often feel great the first week they are used. Most of our reviews are from those who have had their mattress for many years, purchased more than one and recommended us to many, therefore giving a true representation of Ergoflex™’s ongoing durability and performance.
Indeed, you only have to read the reviews from those that have owned well-known mass-marketed brands for 18-months to 2-years to see a common trend in longevity and quality issues.
The Ergoflex™ memory foam mattress is perfectly suited for use with an electric bed frame. In fact it is one of the very few that can be. We have thousands of customers across Australia and the UK who choose to use our mattress in this way.
Yes they are. Since 2010 we have provided better sleep to thousands of customers the length and breadth of Australia. From Hobart to Cooktown, from Sydney to Perth, from Adelaide to Darwin and to hundreds of places in between.
Ergoflex™ memory foam mattresses have an open cell structure to allow air to circulate freely through their layers and are perfectly suitable for the Australian climate.
In addition to this,Ergoflex™ memory foam mattresses contain a unique 'cool sleep' air flow system for increased comfort.
Yes it does. The Ergoflex™ Memory Foam Mattress with its unsurpassed quality of memory foam has been providing restful and undisturbed night’s sleep to those that use it for over a decade. For a quick demonstration and for something fun, watch the Ergoflex 5G Mattress vs a 9 Tonne Tractor Extreme Test.
Every Ergoflex™ mattress is compression-packed, vacuum-sealed and rolled, enabling it to be safely and efficiently shipped in a compact box. This approach offers several benefits to the customer – it’s easier to manoeuvre into your bedroom when received, and it’s far more cost-effective to ship with savings that are reflected in the product price. It’s no surprise that this approach has been adopted by many other mattress retailers since Ergoflex™ introduced it in the UK in 2006 and Australia in 2010.
The solid core and layered materials of the Ergoflex™ memory foam mattress do not provide an ideal habitat for dust mites, unlike standard sprung mattresses. This makes the Ergoflex™ memory foam mattress suitable for those with dust allergies. Most importantly, all Ergoflex™ memory foam mattresses are treated with UltraFresh™. UltraFresh™ treatment ensures both the mattress and the outer cover are hypo-allergenic and anti-microbial - free of dust mites and germs, and friendly for asthmatics.
Memory Foam density is a factor that effectively determines how a mattress will feel, perform and last. Density rating is a measurement of how much visco-elastic memory foam is in the top layer, or comfort layer, of a mattress. A higher density memory foam, at an optimum depth and working with other premium material layers, delivers outstanding support and pressure relief. It also lasts longer. Lower density memory foam cannot provide the same performance or comfort, and also wears out faster.
Ergoflex™ mattresses have the highest rating of true high-density memory foam in this price range, by a considerable margin. Read more on our Buyers Guide.
Yes, a memory foam mattress is the best mattress for back pain as it moulds itself to the shape of your back - relieving pressure points and giving you a more comfortable night’s sleep. Since 2006 we’ve received regular praise from customers suffering back conditions, who say Ergoflex™ has transformed their sleep quality.
Differences in material quality and mattress performance, as well as manufacturing techniques typically contribute to the variation in prices of memory foam mattresses. In reality, the huge differences in quality and performance between memory foam mattresses at the lower and upper end of the market all but makes them completely different products that can’t credibly be compared against each other. Many cheaper mattresses sold as memory foam don’t contain any memory foam material whatsoever. See our Buyers Guide for more information on how memory foam mattresses can differ enormously.
We believe that Ergoflex™ memory foam mattresses are the best value high quality memory foam mattresses. See our Ergoflex™ Mattress versus Market Leader page for a direct comparison between the highest price equivalent.
Yes. We were the first company ever to roll and box a mattress for customer convenience in Australia. We pioneered this approach in 2010 and are proud of the fact we changed and revolutionised the way people purchase mattresses in Australia. We roll and box all our mattresses to ensure we can be as competitively priced as possible and unnecessary transit costs are kept to a minimum. This also makes it considerably easier to manoeuvre the mattress up stairs, round tight corners and through doorways in the recipient's home. It in no way harms or damages the mattress.
For your convenience the sizes and weights of each carton are:
Single Mattress: 96cms x 37cms x 37cms, 24kgs
Long Single Mattress: 96cms x 37cms x 37cms, 25kgs
King Single Mattress: 110cms x 37cms x 37cms, 28kgs
Double Mattress: 141cms x 37cms x 37cms, 37kgs
Queen Mattress: 156cms x 37cms x 37cms, 39kgs
King Mattress: 186cms x 37cms x 37cms, 41kgs
Traditional inner spring mattresses, whether pocket spring or coil/Bonnell spring, are made up of metal coils designed to support the weight of your body. While there is a huge variation in the quality and performance of spring mattresses it’s a fact that their support is limited to where the springs are positioned. This leaves parts of the body unsupported, and that the support offered by those springs will invariably decrease over time. Ergoflex™ memory foam mattresses offer a body-cradling surface that provides consistent support to all areas of the body that come into contact with it, delivering pressure-relief from top to toe. This means that no part of the body goes unsupported, the level of support is superior and it’s quicker and easier to find a comfortable sleeping position in which to achieve deep, restful sleep for the entire night.
The high-quality materials used in the Ergoflex™ 5G ensures years of optimum performance. We’re supremely confident of this, as demonstrated with our 10-year guarantee on every mattress. This warranty has been tried-and-tested in the real world, with real customers since 2006. No other memory foam mattress-in-a-box brand can make this claim. In fact, most of our customer reviews are from those who have actually had their Ergoflex™ mattresses for many years.
Although memory foam mattresses have the ability to retain body heat more efficiently than standard mattresses due to their composition, Ergoflex™ memory foam mattresses have an open cell structure to allow air to circulate freely through their layers. Every Ergoflex™ 5G comes with a unique Cool-Sleep airflow layer to assist temperature regulation, and the all-new TENCEL® outer cover is highly breathable with unrivalled moisture wicking attributes when compared to natural cotton or high-tech synthetic fabrics.
Yes. The high quality Ergoflex™ memory foam mattress is specifically designed to promote comfortable sleeping, and as the mattress shapes to the contours of your body your pressure points are relieved, whilst promoting healthy and active blood circulation to all parts of the body.
Every Ergoflex™ mattress is fully compliant with British safety standards, as well as being certified to Certi-Pur® & OKEO-TEX® 100 International standards.
The high quality composition of Ergoflex™ memory foam mattresses mean that they are among the very best on the market and, combined with their outstanding price, represent what we believe to be the best value choice. We have made as much information as possible available on our website to help you come to a buying decision - see our Ergoflex™ versus Market Leader page for more details. All Ergoflex® memory foam mattresses come with a 10-year guarantee and you are able to trial your mattress in your home for up to 30 nights. We believe this allows you to judge the suitability of your new mattress more so than laying on a mattress for 5 minutes in a retail store.
No problem, take a look at our mattress page or Buyers Guide, or feel free to call us on 1300 791 753 with any specific questions you might have that aren’t answered on our website.
Your Ergoflex™ mattress – and your night’s sleep – is an investment worth protecting.
If you allow pets on your bed, or you bought a child’s mattress and late-night “accidents” still happen, or you keep a glass of water on your bedside table, you run the risk of a surprise spill.
To protect your mattress we recommend purchasing the Ergoflex-LIFE™ Tundra Mattress Protector. Fully waterproof, breathable and natural, Ergoflex-LIFE™ is the best way to guard your Ergoflex™ memory foam mattress from the realities of everyday life.
No. Unlike sprung mattresses that require occasional flipping to delay spring failure, Ergoflex™ mattresses are designed to be laid one side up, with the visco-elastic memory foam layer at the top, and the base layer at the bottom.
We recommend that you rotate your Ergoflex™ mattress (head-to-toe) through 180° every month for the first 6 months of ownership and every three months thereafter, in order to aid longevity of the memory foam performance and ensure even wear across the sleep surface. Failure to do so will void the warranty.
Due to its complex composition, we don't recommend washing an Ergoflex™ memory foam mattress. However our TENCEL® outer cover can be removed and machine washed on a cold wash and line-dried or tumble dried on a low heat setting for optimum hygiene and comfort. If you're particularly concerned about liquid damage to your Ergoflex™, we recommend the Ergoflex-LIFE Tundra mattress protector, a fully waterproof and breathable cover made from micro-fine TENCEL material and the only such products specifically designed to work with the Ergoflex™ mattress.
Dust mites feed off discarded skin cells which can accumulate in a mattress core, while bed bugs are parasites that feed on blood. Standard sprung mattresses have a hollow core, which provide what amounts to a breeding ground for the bugs and mites. Ergoflex™ memory foam mattresses have a solid core, with layered materials that offer a far-less attractive place for dust mites and other foreign matter. Most importantly, all Ergoflex™ memory foam mattresses are anti allergenic. This ensures both the mattress and the outer cover are hypo-allergenic and anti-microbial - free of dust mites, allergens and friendly for asthmatics.
Ergoflex® is the original premium mattress-in-a-box brand, established in 2006 and launched in Australia in 2010.
We pioneered the direct-to-consumer mattress model that much of the industry now follows, combining premium materials with transparent pricing and traditional customer service.
Today, we offer a range of carefully designed sleep products, including:
Ergoflex Australia is locally owned and operated, with our team based in the Hunter Valley, NSW. Our customer support and distribution are managed here in Australia, and we deliver our products Australia wide.
While our Australian business operates independently, the Ergoflex brand was originally established in the UK in 2006. This means our customers benefit from local Australian service and support, combined with the experience, product development, and heritage of a long-established international brand.
Ergoflex has been operating in Australia since 2010, making us the country’s longest-established boxed mattress brand.
When we launched, high-quality memory foam mattresses were often overpriced and out of reach for many consumers. We introduced Australia’s first mattress-in-a-box concept to make premium sleep more accessible, without compromising on materials or service.
We’re proud that Ergoflex has now been trading longer than the length of our 10-year warranty, something no other mattress-in-a-box brand worldwide can claim. That longevity gives customers added confidence that our products, and our business, stand the test of time.
Buying a mattress is a long-term decision, and the quality of your experience depends just as much on who you buy from as the product itself.
Ergoflex was established well before the recent rise of online mattress start-ups. Unlike many newer brands that are still refining their products or focused on rapid growth, we bring:
This experience allows us to focus on consistent quality, durability, and customer support, rather than short-term trends or aggressive marketing. For you, that means greater confidence in the product, the warranty, and the company behind it.
Yes. All Ergoflex Australian mattress sizes come with a 30-night home trial, allowing you to experience the mattress in your own home before making a final decision.
We ask customers to sleep on the mattress for the full trial period, as it can take time for your body to adjust to a new sleep surface. If you have any concerns during the trial, our team is available to assist.
Eligibility and return conditions vary by product and location. View full details about how the 30-night trial works, including eligibility and return conditions.
Yes. You’re welcome to visit our Hunter Valley showroom in NSW, where you can try the Ergoflex mattress in person.
Customers regularly visit us from the Hunter, Central Coast, Newcastle, Sydney, and surrounding areas. In our showroom, you can:
Address:
7/2 Sabre Close, Rutherford, NSW 2320
We recommend calling ahead on 1300 791 753 to ensure a team member is available when you arrive.
Our team is available 7 days a week, from 8am to 8pm, and you’re always welcome to call us to speak directly with a real person. We pride ourselves on providing knowledgeable, friendly support and taking the time to understand what you’re looking for.
You can contact us by:
Whether you’re just starting your mattress search or need help after purchase, we’re here to help.
From day one, we’ve believed that buying a mattress online should still feel personal, informed, and supported and not transactional or rushed.
Our team takes the time to listen and understand what each customer is looking for, whether that’s help choosing the right mattress, understanding how our sleep products work, or getting support after purchase. We aim to provide clear, honest advice rather than scripted sales responses, so customers can make decisions with confidence.
Support doesn’t stop once an order is placed. We’re here before and after purchase to answer questions, assist with delivery or setup, and ensure every customer feels looked after throughout their Ergoflex experience.
From the beginning, our goal has been to simplify and improve the mattress-buying experience.
By selling directly to customers instead of through retail stores, we avoid the high overheads associated with showrooms, commissions, and middlemen. This allows us to focus our investment on:
Any savings are passed directly on to our customers - without compromising product quality.
We’ve chosen not to rely on venture capital or large advertising budgets, as this cost ultimately gets passed on to customers.
Instead, Ergoflex has grown through word-of-mouth and customer recommendations, supported by long-term product performance and service. Many customers discover us through reviews or personal referrals, something we value highly.
You can read verified feedback and real customer experiences in our Customer Reviews.
We have made every effort to make the online order process as simple and convenient as possible.
When you complete your online purchase you will receive an automatic email receipt. Once your purchase has been fully confirmed, you will receive another email from Ergoflex™ that confirms the delivery date that you have selected, or any alternative delivery arrangements.
Finally on the day your items are dispatched, you will receive an email containing the courier’s telephone number, your consignment number and a link to a parcel-tracking facility on our courier's website. If you provided a mobile telephone number during the check-out process you will also receive this information via SMS.
We know that online ordering isn't convenient for everyone, so we have made it just as easy to place orders over the phone. Our order line is available on 1300 791 753. You can order on the telephone 7 days a week from 8am to 8pm.
When placing an order over the phone, the same confirmation processes apply as ordering online.
For the vast majority of our customers we offer next-day delivery. If your required item is in stock, we can usually deliver within 24 hours to Brisbane, Canberra, Melbourne and Sydney from the point that you placed your order. (If ordered Monday – Thursday before 14:00).
Use our postcode checker for precise delivery options and transit times to your address.
If you live on outlying islands, in New Zealand or Pacific Islands please contact us with your address details and we will get a specific quote from our courier for you.
When ordering an item that is out of stock, the estimated consignment arrival date is clearly indicated in a red box on the mattress detail page.
We use an external courier company for our Standard Delivery Service; therefore we cannot guarantee delivery on the exact specified date. However, the courier that we use currently provides a 98% successful delivery rate for all customers.
If you wish to choose our after-hours service we will be able to provide a flexible delivery option that can be delivered to you on the day of your preference and within the time window of your choosing. Please ask our friendly staff about this delivery option.
The Ergoflex™ website shows the availability of each mattress. When a mattress is out of stock there is a red information box on the mattress detail page, notifying the expected arrival date of the next consignment. You can still place a pre-order when a mattress is out of stock. It will be delivered when available.
When you place an order, you can select a convenient delivery date of your choice but not a delivery time. However, on the morning of your scheduled delivery, you can track your item online via our courier's website and obtain a delivery time window. The delivery time window will narrow as the day proceeds.
If this is not convenient we do offer an after-hours and weekend delivery service in metro areas. For a small fee you can select both a delivery date and a delivery time window.
Our after-hours delivery service is available in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.
Monday – Friday AM (8am-12pm)
Monday – Friday PM (12pm-5pm)
Monday – Friday After Hrs. (5pm-8pm)
Our after-hours service offers delivery between 8am and 12pm Saturdays. Please contact us directly should you wish to take advantage of this service and to discuss pricing.
Unfortunately the courier completing all Standard Delivery Services is unable to call prior to delivery. However, on the morning of your scheduled delivery, you can track your item online via the courier's website and obtain a delivery time window. The delivery time window will narrow as the day proceeds.
If you are out when they attempt to deliver, a card will be left enabling you to call and arrange re-delivery on an alternative date.
We will send an email and SMS message (provided a mobile number is given at check-out) on the day your mattress is dispatched. This will contain the telephone number of the courier and consignment number of your items so you can call the courier to impart any special instructions you may have. The email and SMS also contains a web-link to the 'Package Tracking' feature on our courier’s website.
If choosing to take up the after-hours service you will be provided with an estimated time the driver will be in your area which falls within your chosen delivery window.
Our carrier's insurance policy only permits the delivery person to carry your item/s to your front door but only if you have easy access. If you live in an apartment that is not served by lift access or your house is accessed by stairs you may be required to help the courier with your items.
Yes they will. However due to insurance policy reasons our couriers are only permitted to deliver your item(s) to your front door. Every Ergoflex™ mattress is delivered vacuum-packed in order to be as easily manoeuvred as possible.
If you prefer we can deliver to a neighbour, family member or work address. If it is more convenient we can arrange for your items to be left in a secure and dry area such as around the back of your house, on a veranda, in a garage or carport. You can also collect your items from the courier’s local depot.
Should none of the above be suitable then we also offer an after-hours service in metro areas, whereby items can be delivered within a time window, Monday-Friday AM (8am-12pm), PM (12pm-5pm) OR alternately After Hours (5pm-8pm) We are also able to offer this delivery service on Saturday mornings (8am-12pm). Please contact us directly should you wish to take advantage of this service. Please be aware that time specific deliveries will incur additional fees.
If for any reason you are not at home when the courier tries to deliver through our Standard Delivery Service, they will leave a card with details of the consignment and how to contact the courier and arrange for redelivery or, if it is easier, to collect from their depot. Please be advised if you are not home when the courier tries to deliver then you may be charged a delivery fee for re-delivery of your parcels. Please contact the courier within 24hrs as your goods will be shipped back to Ergoflex™.
If you choose the after-hours service you will know the expected time of delivery so you can ensure you will be available to receive your items.
Many companies charge higher product prices or manufacture their products at a cheaper price in order to absorb free delivery, free returns and disposal of your current mattress. Essentially when companies provide free collection and disposal a customer regardless of where they live is often paying the average of the maximum disposal cost in order for a company to absorb these fees in their prices.
Because not everyone requires this service we do not take your old mattress away. This results in savings that we pass directly on to you. However if you Google mattress recyclers in your area (metropolitan) you may find a range of companies that can take away your old mattress for a small fee. Two companies that we do recommend are Mattress Recycle Australia covering Sydney and the Illawarra and Soft Landing whom cover Sydney, Canberra, Newcastle and Perth. Both these organisations can collect your old mattress for as little as $50.
In addition to our range of Australian standard sized memory foam mattresses, we stock and can deliver the following UK sizes:
UK Standard King-Size (dimensions: 150cm x 200cm x 23cm), European King-Size (dimensions: 160cm x 200cm x 23cm) and the UK Standard Super-King-Size (dimensions: 180cm x 200cm x 23cm).
Please contact us for further information or visit our UK size memory foam mattress page for pricing and availability.
Yes, the memory foam pillow is guaranteed against defects of workmanship or materials for a period of two years. Returns period is 14 days.
Yes you can. You must contact us within 14 days should you wish to return your pillow(s). All pillows must be returned within 30 days and returned at your own expense. They must be free from any marks or stains and returned in suitable packaging to prevent damage in transit. Any pillows that are returned stained or marked or damaged will be returned to you.
Yes. The Ergoflex™ pillow is a standard size measuring 65cm x 45cm. It will however perform better in a large pillowcase that provides ample room for it to move and shape to the contours of the neck and head. All memory foam products need good air circulation to correctly mould to your body, so we recommend using a slightly larger pillowcase where possible to ensure optimum performance.
Yes, Ergoflex™-LIFE Tundra protectors are guaranteed against defects of workmanship or materials for a period of two years. Returns period is 14 days, however we cannot accept returns once the protector has been opened, for hygiene reasons.
Returns period is 14 days, and all protectors must be returned at your own expense, unopened and in their original packaging. We cannot accept returns once the mattress protector has been opened, for hygiene reasons.
Yes, Ergoflex™ Organic sheets are guaranteed against defects of workmanship or materials for a period of two years. Returns period is 14 days, however we cannot accept returns once the sheets and pillow cases have been opened, for hygiene reasons.
Returns period is 14 days, and all sheets must be returned at your own expense, unopened and in their original packaging. We cannot accept returns once the sheets have been opened, for hygiene reasons.
Each and every Ergoflexâ„¢ upholstered bed base is meticulously hand crafted to your specification and will take between 9-12 weeks to produce. Once ready we will contact you to arrange delivery.
We can easily deliver to all metropolitan cities and most regional towns. If you can’t order at checkout please contact us as this will mean a delivery fee will be applicable.
We do have a showroom in the Hunter Valley, NSW where you can visit however Ergoflex is 100% online. If there is anything that you would like to know or are concerned about with regards to buying online, we welcome you to call us on 1300 791 753, 7 days a week, 8am to 8pm.
Yes it is. The Ergoflex™ bed base has been specifically designed to take the hassle out of assembly. All that is required is for you to screw-in the feet and pop the headboard into place. It will take you longer to remove the packaging then it will be to assemble your new bed. If you would prefer to have assistance we also offer an assembly service.
All bed bases are delivered by courier. We will always contact you directly to arrange a delivery date and time. Your bed base can be carried into your home and even be assembled for you for a small fee.
You can provide us with consent for your bed base to be left at your property in a safe, undercover and secure area.
For general every-day spills we recommend dabbing and wiping up the spill as soon as possible with a damp cloth. For tougher stains, we recommend you consult a professional upholstery cleaner in your local area. If you are concerned about potential spills then we advise you to select the fabric protection option at checkout and we will treat your bed base with Scotchguard/ Fabric Guard for peace of mind.
All bed bases have a 5 year warranty that covers all manufacturing faults or defects. It does not cover wear and tear or damage caused by use, accident or failure to follow care instructions.
Yes we do. If you have a specific fabric that you would like to use, please contact us directly to discuss.
As all bed frames are custom made to your own unique specification we cannot accept returns.
*TAKE25 offer code entitles you to up to 25% off MSRP on mattresses and accessories. % off amount varies per product + while stocks last.
Finance available. Conditions apply. Offer may be withdrawn or amended at any time. For further details, including exclusions and important information on our home trial, please see our FAQ and Legal and Privacy pages. Free mattress returns not applicable to all locations.
On the land and waters that we sleep, we walk, and we live, we acknowledge the Traditional Owners and Custodians of these lands. We pay respects to Elders past, present and emerging, and recognise their connection to the land.
Copyright © Ergoflex™ 2026
Ergoflex Australia, trading name of EAU Pty Ltd.
7/2 Sabre Close, Anambah Business Park, Rutherford,
NSW, 2320
ABN: 85 141 058 380
